Coronavirus Update

1. Cookies

By using the website of Airway Air Conditioning you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting
  • Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

2. Privacy Policy

For each visitor to our web page, our web server will not hold any information regarding the domain or email address.

If you supply us with your postal address you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.

If you do not want to receive emails from us in the future, please let us know by sending us an email.

3. Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.

However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

4. How We Store & Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Consumers can have any inaccurate contact information corrected by sending us an email.

5. Sharing your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

6. Variations to the Policy

From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing.

If you feel that this site is not following its stated information policy, you may contact use by email or by phone.

Please click here for more information regarding cookies and our use of them.

Social Media

Our site uses social cookies to enable us to track users who are sent to our website via third party social media platforms (Facebook’s Network and Linkedin).
Users may be referred to our website via a page, app, post or advertisement and the social cookies help us to judge the effectiveness of our activity as well as control the number of times a user is shown an advertisement, or deliver more relevant advertising content.
The cookies do not enable us to identify the individual and the social media platforms do not share any personal data with us.
You can find out more about each platform’s policies and how to opt-out of social cookies: Facebook Privacy Policy & Ad Preferences, Linkedin Privacy Policy & Ad Preferences.

  • Over 30 years of experience
  • 24-hour backup and support
  • Free no-obligation quote & free advice
  • Staff wear full PPE, tools & units sanitised before and after
  • Lab Tested Air Purifiers Installation & Sales. Learn more

Get in touch with our friendly team today

[email protected]

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See Our Coronavirus Measures

-/5

Verified customer feedback

- rating based on

- reviews

Excellent

  • Dr Simon Butler

    The engineer called this week to do an annual service on our three domestic air conditioners. He was very professional, friendly and helpful. I wouldn...'t hesitate to recommend him or the company he works for!

    3 days ago

  • Tak

    The guys where friendly and hard working and very professional at there job. It was perfect job! Many thanks!

    1 week ago

  • Henry

    We got quotes from two different companies including Airway and I really appreciated the attention to detail that the Airway salesman had. They quoted...us a competitive price, so we went for it. I couldn't be happier with the result. The workmen were exceptionally polite and tidy, and they've done a fantastic job. I would definitely use Airway again.

    3 weeks ago

  • CLIVE GUNN

    Couldn't recommend airway enough! Very COVID conscious The guys where friendly and hard working and very professional at there job .Would highly...recommend them.

    3 weeks ago

  • Matthew Parker

    We run a large commercial office site, and have some critical server rooms that require cooling 24/7. The cooling systems had failed, and Airway deliv...ered a selection of units with impeccably fast turnaround. Meaning the essential server rooms remained operational, and there was no disturbance incurred. Thank you Airway for your easy, fast and reliable service.

    1 month ago

  • Terry & Wendie

    My husband Terry & I cannot thank you guys enough.Living in Australia it was difficult to organise a Portable Air Conditioner for my sister living...in UK, after explaining to Mark Wigg about my sisters disability,Mark arranged delivery immediately,it arrived within 5 hours. Mark went above and beyond with one of his college Craig to set up a surprise for my sister,this turned out to be hilarious .As I was on the phone to my sister she saw the delivery van pull up and said ooh someone getting a parcel but its never me,we carried on talking for a bit and she looked out and saw Craig in back of his van at this point Mark was calling my phone in Australia to tell me Craig was at her address. After getting of phone to Mark Craig was knocking on sisters front door with the Air Conditioner all masked up.My sister went into shock and I said to her is that Craig at the door she asked his name looked back at me and said how do you know this guy at that point the penny dropped Craig set it all up for my sister and showed her how to work it. You Guys are wonderful, thoughtful,considerate and empathetic I explained to my sister how the Guys at this company had gone above and beyond to help her and she was so great full. If I could reach that far I would give both you guys the biggest hug for doing this for me living so far away, So friendly and Happy. I couldn't recommend this company enough for what they did for me Thank you again Love and Best Wishes to you all. Terry & Wendie. Adelaide South Australia.Thank you for making my sisters day it meant so much to her Stay Covid Safe Everyone

    2 months ago

  • Rushbrook And Rathbone

    Couldn't recommend Brendan enough! Very COVID conscious and very professional. We asked for additional units to be looked at whilst he was on sit...e and even for him to return once he had left and he seemed very happy to do so. Would highly recommend!

    2 months ago

  • Anonymous

    We purchased two air conditioners for our school. The process was smooth and simple from start to finish. David did an excellent job on the front en...d, and the installation team of Simon and Mark were on time, amenable, and efficient. Truly a professional organization.

    2 months ago

  • AbigailP

    A superb experience with Airway. The guys were friendly, polite, professional and great to have around. They were clean and tidy and got on with the j...ob, obviously taking a huge pride in their work, all went smoothly and we're delighted with our new air conditioning as well as the top notch service we received. We couldn't recommend them more highly, top marks all round!

    2 months ago

  • Chris Tarmu

    Brendan was very helpful, efficient and friendly. I wouldn't hesitate to recommend this company.

    2 months ago

  • Andrew Court

    We recently contacted Airway Group to see if they could help us with a major Gas pipe removal. A very quick response and turned up when they said they...would and carried out the removal without any problems or fuss. Richard and Sam are very confident and knowledgeable with what was needed to make the site safe again. thanks

    2 months ago

  • Mike Dunn

    Easy process to get a quote from David, and an excellent friendly and professional installation team of Brian, Paul, and Nigel. They worked really wel...l and in a very clean and tidy way. The product (Daikin) is excellent and everything we had hoped for. Would definitely recommend

    3 months ago

  • Ashley Griffiths

    This is the third installation that Airway have completed for me and the standard of service that they provide is without fault. The work is always co...mpleted in line with their programme and quotation. I would highly recommend them if you are planning an AC or HVAC project.

    3 months ago

  • Wayne Elton

    We have been using Airway for the past ten years dealing with our air conditioning units and in that time I have always found them professional and re...liable and wound recommend their services.

    3 months ago

  • Phil Brown

    Please pass on our thanks for the air conditioning service works at our offices today. Brendan the engineer, kept to the social distancing routines...was very professional, helpful and polite, and is a real credit to you. Much appreciate getting the works progressed in these somewhat difficult times. Phil at Britannia Fire and Security Ltd.

    4 months ago

  • Ray

    Julian. A word on Airway, I was impressed from my first contact with the company that feed back was prompt and informative. Implementation of the proj...ect continued in the same way, all three of the technicians who attended our property were polite, prompt and interacted with us on issues with the property structure to insure that we were satisfied with the result. Likewise with your good self. "A Good Company To Do Business With” I would say if asked.

    4 months ago

  • Emma Foreman

    Richard was excellent: arrived promptly, wore gloves and explained we should keep our distance given the COVID-19 situation. He identified and fixed t...he problem. He was the right balance of professional and friendly. Will definitely use Airway again!

    6 months ago

  • Greg - Paragon CC Huntingdon

    Richard & Sam arrived to identify a gas leak, which was quickly found & fixed. They were professional & polite, I would be happy to call...them out again.

    6 months ago

  • Sara Thompson

    Fabulous service. Professional, courteous and efficient. It was a great experience and thoroughly nice chaps. I would highly recommend.

    7 months ago

  • Anonymous

    Brendan was on time, efficient, courteous . Even when he had to work in the pouring rain!!

    7 months ago

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