Reviews & Testimonials
Hive 2, Theale, Reading – This 3-story commercial office building is home to 4 tenants with a total occupancy of circa 250 people at any given time. The HVAC is made up of aged 4 pipe system served by chiller and gas fired boilers. The system has been suffering constant failures for a number of years and causing many complaints from occupants of the building along with significant upkeep costs. A decision was made that we needed to replace the system and wanted to remove gas form the property at the same time. I approached Airway-Group to put a proposal together that fitted with our budgeted costs. The turn round for the proposal was very swift and matched exactly what we were looking to achieve. The project took a total of 25 weeks to complete working around existing tenants for the most part of the works. The works programme was very successful in keeping the tenants happy and disruption to minimum levels. Due to the time of year (winter) temporary heating was provided by Airway-Group which again kept complaints from tenants down. The works completed in March and the building now has Dakin VRF throughout with individual controls for each tenant. Gas has been removed and the AHUs have been fitted with a DX coil solution. The property in now running much more efficiently which has enabled us to lower the service charge to the tenants and reduce our carbon footprint onsite.
This is the second time I have used Airway-Group on a project of this nature working around existing tenants and will be doing so again in the future. The professionalism demonstrated by the engineers during the works was outstanding. The pricing once again was extremely competitive, and they were able to tweak areas to fit our budget but still deliver the required systems. The tenants are now happy and have agreed to sign new extended leases following the investment to the HVAC systems.
Head of Facillities Management -
Praxis Real Estate Management Ltd
Unit 8 Clarendon Drive, Milton Keynes – Airway were asked to provide a solution to replace an aged VRV system serving 3 existing tenants in a 18k sq ft office building. The brief provided was to remove all existing equipment which was circa 20 years old and failing and was also sited at high level on the canopy of the property which was unsightly. Airway were asked to install 3 new systems and create a compound at ground level to house the condensers. The works were carried out over a 10-week period working around the tenants with little to no disruption caused to their daily operations. The lack of disruption was a surprise to me for such a large-scale project. The finished project resulted in 3 new Dakin VRF systems giving the tenants total control of their demises. The tenants have been very happy with the new systems, and I am very pleased with the finished result and the service received by Luke & the team at Airway-Group.
Senior Facilities Manager -
Praxis Real Estate Management Ltd
We have had a relationship with Airway Air Conditioning Ltd for almost a decade. Airway provide Mantle with new installation solutions together with service and maintenance of all air conditioning plant across the portfolio.
We bring Airway in to new projects at an early stage as we have always found that they can provide the most cost effective and workable design, often making us considerable savings. Installation of new systems are always completed on budget and on time, and we have found their engineers to be respectful and competent.
Airway come with our highest recommendation and we value the long standing relationship that we have built with Julian.
Director -
Mantle
We’ve been using Airway for the past three years and can thoroughly recommend them as an air conditioning service maintenance company. They’ve been honest, reliable, quick to respond when I need them and their costs are always transparent. Friendly, knowledgeable engineers and office staff who take time to understand your building and how it works to achieve the best efficiency from your system.
Facilities & Development Manager -
Suzuki GB PLC
I have utilised the services of Airway for a number of years and have always found them to be 100% professional in how they conduct their business. From the management team to the service engineers, they are, in my opinion, 2nd to none in this field of expertise. Airway are timely in their responses to both service and reactive calls, informative and client facing.
They are good value for money and the quality of their work is not affected by being competitive.
Quite often in this industry we are faced with issues that require urgent responses and an immediate resolution to any problems found, and Airway are always one step ahead regarding a suitable resolution.
Maintenance Project Manager -
Munro Building Services Ltd
We have many fine contractors who help me to provide an excellent Facilities Management service for Michell Instruments Ltd. A big thank you to all of them, but this year, I wish to make special mention of our air conditioning contractors who have installed an innovative cooling system in our manufacturing space, connected a new chiller system and are currently advising us on the best way of extending our calibration labs and maintaining the constant temperature we demand for those labs. Thank you, Airway Air Conditioning, for all your assistance this year.
Facilities Manager -
Michell Instruments Ltd
I had my air-conditioner fitted in August this year, 2018, and am so pleased with it. It’s quiet, and not only cools the air but also warms it. I had a few days left of the heatwave where I used it to cool (fantastic) and then the weather changed, with cold evenings so I tried the heating option and was amazed how good it was. The room warmed up beautifully in no time, and was really soft and snuggly (as opposed to a harsh skin-drying heat, which I’d expected). I consider it an excellent purchase and good investment.
Airway helped me choose the best unit for the size of my room, and at no point were there any ‘hard sales’, I felt very comfortable throughout – thank you Greg. The 2 young men who came to fit the air-conditioner were 1st class – Jacob and Paul. They were polite, smart, smiled all day as they worked, made no mess, and at the end of the day ran me through everything on how to use the air conditioner. From start to finish, the service I received was outstanding. Highly recommend. Thank you.